FAQ

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Do you have a swimming pool?

Activities|

No. The reason this is a famous trout fishing area is that the water up here at 2000 metres is really cold, the way the fish like it - and you wouldn't.......

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Can I check in before 2pm?

Accommodation|

Sometimes it is possible to allow an early check in - it always depends on completion of chalet preparation after the previous guest has left. Just ask and we will help if we can.

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What’s the story with Fishing?

Activities|

This is strictly a fly-fishing area so only appropriate equipment may be used. We operate a catch & release policy for which there is no charge, but should you wish to keep a fish it [...]

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Can I check out after 11am?

Accommodation|

It is often possible to allow a late check out, particularly on a Sunday, but only if there is no guest due to check in to that chalet the same or following day. Please ask [...]

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Can we bring quad bikes?

Activities|

Only the smaller ones with 4-stroke engines and standard silencers and they may only be used in the more remote parts of the property. Most people visit Greystone for the peace and quiet......

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Does the daily service include dishwashing?

Accommodation|

We charge R50 per service and is performed once each day for those who opt in.  (Some guests prefer not to be disturbed during the day). The service includes resetting the log fire, washing the dishes, [...]

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Is there a real wood fireplace?

Accommodation|

Yes, all of the chalets have a wood-burning fireplace and wood is supplied free of charge for both that and the outdoor braai, both of which are cleaned daily for you as part of the [...]

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